https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284579#M574607 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;wrote:<BR /> <P>But not mini box, main box&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;The main SKYQ box is designed to operate on a flat surface with plenty of ventilation around it, or severe overheating will occur.</P> <P>Usually the SKY remote usues bluetooth to connect to the SKYQ box, but if the box is totally hidden then there may be problems of sight for the remote to the SKYQ box?</P> Wed, 19 Apr 2023 09:00:03 GMT Quoman7 2023-04-19T09:00:03Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284551#M574599 <P>Hi Guys</P><P>&nbsp;</P><P>With my Samsung TV on the wall and Q box behind it im unable to now change channel, any idea&nbsp;</P> Wed, 19 Apr 2023 08:43:49 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284551#M574599 Lucyabby 2023-04-19T08:43:49Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284558#M574601 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;wrote:<BR /> <P>Hi Guys</P> <P>&nbsp;</P> <P>With my Samsung TV on the wall and Q box behind it im unable to now change channel, any idea&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;I presume you mean a SKYQ mini box is behind the TV?&nbsp;</P> Wed, 19 Apr 2023 08:47:44 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284558#M574601 Quoman7 2023-04-19T08:47:44Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284570#M574604 <P>hi, yes Sky Q box</P> Wed, 19 Apr 2023 08:55:43 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284570#M574604 Lucyabby 2023-04-19T08:55:43Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284572#M574605 <P>But not mini box, main box&nbsp;</P> Wed, 19 Apr 2023 08:56:34 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284572#M574605 Lucyabby 2023-04-19T08:56:34Z https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284579#M574607 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;wrote:<BR /> <P>But not mini box, main box&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2871751">@Lucyabby</a>&nbsp;The main SKYQ box is designed to operate on a flat surface with plenty of ventilation around it, or severe overheating will occur.</P> <P>Usually the SKY remote usues bluetooth to connect to the SKYQ box, but if the box is totally hidden then there may be problems of sight for the remote to the SKYQ box?</P> Wed, 19 Apr 2023 09:00:03 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-control-not-working-after-i-mounted-my-TV-on-the-wall-with-sky-Q-box-behind-it/m-p/4284579#M574607 Quoman7 2023-04-19T09:00:03Z