topic Re: SkyQ TV Guide Display - Black text on white background? in Sky Q

SkyQ TV Guide Display - Black text on white background?

Davidstevan — Tue, 18 Apr 2023 19:15:20 GMT

All of a sudden the TV Guide on my SkyQ box is displaying black text on a white background rather than white text on a blue background. My SkyQ mini box is displaying white on blue.
The "High contrast" setting in "Accessibility" is set to "off".
I've attached images to demonstrate.

Where has the black on white come from and how do I get it back to white on blue?

I've performed a power off and power on but this has not solved things.

Re: SkyQ TV Guide Display - Black text on white background?

oldfella — Tue, 18 Apr 2023 20:50:29 GMT

Hi @Davidstevan

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

Re: SkyQ TV Guide Display - Black text on white background?

best+of+the+best — Tue, 18 Apr 2023 21:17:59 GMT

@Davidstevan wrote:
All of a sudden the TV Guide on my SkyQ box is displaying black text on a white background rather than white text on a blue background. My SkyQ mini box is displaying white on blue.
The "High contrast" setting in "Accessibility" is set to "off".
I've attached images to demonstrate.
Where has the black on white come from and how do I get it back to white on blue?

I've performed a power off and power on but this has not solved things.

Hi @Davidstevan in the Accessibility menu the Highlight Programmes you have got an S at the side meaning all programs with the S symbol will be highlighted

Just select none instead of subtitles

Re: SkyQ TV Guide Display - Black text on white background?

Davidstevan — Tue, 18 Apr 2023 21:36:38 GMT

Thanks very much @best+of+the+best your advice worked a treat.
Thanks also @oldfella for your reply.

I have a suspect for changing the settings but can't be angry with a two year-old! 😂

Re: SkyQ TV Guide Display - Black text on white background?

best+of+the+best — Tue, 18 Apr 2023 22:24:46 GMT

@Davidstevan wrote:
Thanks very much @best+of+the+best your advice worked a treat.
Thanks also @oldfella for your reply.

I have a suspect for changing the settings but can't be angry with a two year-old! 😂

You're welcome @Davidstevan