My sky control isn't working

Nezie13 — Tue, 18 Apr 2023 07:20:48 GMT

My sky control isn't working. When I press the power to switch it on,it comes on then goes back off. I have changed the batteries. The blue light flashes and then it will come on then go back off again.

Re: My sky control isn't working

oldfella — Tue, 18 Apr 2023 08:05:42 GMT

@Nezie13 wrote:

My sky control isn't working. When I press the power to switch it on,it comes on then goes back off. I have changed the batteries. The blue light flashes and then it will come on then go back off again.

Hi @Nezie13

First try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Then if necessary

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Re: My sky q isn't working

Jannah2 — Mon, 04 Sep 2023 10:12:49 GMT

My sky isn't working

Re: My sky q isn't working

Daniel0210 — Mon, 04 Sep 2023 10:42:19 GMT

@Jannah2 wrote:

My sky isn't working

@Jannah2

Your Sky Q box, or Sky Q remote which is the thread subject?

topic Re: My sky control isn't working in Sky Q

My sky control isn't working

Re: My sky control isn't working

Re: My sky q isn't working

Re: My sky q isn't working