topic Volume issue, every time I turn volume up or down it says the words in Sky Q

Volume issue, every time I turn volume up or down it says the words

andyrob552 — Mon, 17 Apr 2023 16:23:39 GMT

Every time I turn volume up or down I get the TV saying the words up and down, how do I stop it

Re: Volume issue, every time I turn volume up or down it says the words

SlenderRobert — Mon, 17 Apr 2023 16:43:53 GMT

@andyrob552 wrote:
Every time I turn volume up or down I get the TV saying the words up and down, how do I stop it

This sounds like some form of accessibility setting for the partially sighted on your TV, it doesn't sound like a feature of Sky Q.

Use your TV remote (not Sky Q remote) to have a look at the TV settings menu. There should be a section called Accessibility. See if there is something called voice guidance or similar in there and make sure it is turned off.

Re: Volume issue, every time I turn volume up or down it says the words

best+of+the+best — Tue, 18 Apr 2023 03:56:55 GMT

@SlenderRobert wrote:
@andyrob552 wrote:
Every time I turn volume up or down I get the TV saying the words up and down, how do I stop it
This sounds like some form of accessibility setting for the partially sighted on your TV, it doesn't sound like a feature of Sky Q.
Use your TV remote (not Sky Q remote) to have a look at the TV settings menu. There should be a section called Accessibility. See if there is something called voice guidance or similar in there and make sure it is turned off.

Sky Q Sky Glass Sky Stream have this feature it's called Voice Guidance

It could be a setting on the tv as you have explained @SlenderRobert but it's also a setting on the Sky products above.

https://www.sky.com/help/articles/voice-guidance

Re: Volume issue, every time I turn volume up or down it says the words

lettice — Tue, 18 Apr 2023 11:26:17 GMT

@best+of+the+best wrote:
Sky Q Sky Glass Sky Stream have this feature it's called Voice Guidance
It could be a setting on the tv as you have explained @SlenderRobert but it's also a setting on the Sky products above.

https://www.sky.com/help/articles/voice-guidance

Yes Sky Q voice guidance is great, but it does not do any up/down volume reporting.
That would be the TV doing anything like that.

Its normally called Talkback or similar and will be in the TV accessibilty settings.