https://helpforum.sky.com/t5/Sky-Q/Wrong-broadband-connection/m-p/4282747#M574281 <P>I've just moved from virgin media to Vodafone for broadband. I tried to connect my sky q box to the new Wi-Fi but it keeps connecting to a sky broadband that isn't ours automatically. How do I manually connect to my broadband?</P> Mon, 17 Apr 2023 12:23:32 GMT TeddyD 2023-04-17T12:23:32Z https://helpforum.sky.com/t5/Sky-Q/Wrong-broadband-connection/m-p/4282747#M574281 <P>I've just moved from virgin media to Vodafone for broadband. I tried to connect my sky q box to the new Wi-Fi but it keeps connecting to a sky broadband that isn't ours automatically. How do I manually connect to my broadband?</P> Mon, 17 Apr 2023 12:23:32 GMT https://helpforum.sky.com/t5/Sky-Q/Wrong-broadband-connection/m-p/4282747#M574281 TeddyD 2023-04-17T12:23:32Z https://helpforum.sky.com/t5/Sky-Q/Wrong-broadband-connection/m-p/4282760#M574284 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3755891">@TeddyD</a>&nbsp;</P><P>&nbsp;</P><P>Hi Teddy,</P><P>&nbsp;</P><P>Try re-booting your box by turning it off at the power at the wall</P><P>&nbsp;</P><P>Once its on, go to Settings &gt; Network Connection &gt; Network setup &gt; connect to broadband from another providor</P><P>&nbsp;</P><P>Or you may have to reset it again by Doing Network Setup &gt; Reset</P> Mon, 17 Apr 2023 12:37:30 GMT https://helpforum.sky.com/t5/Sky-Q/Wrong-broadband-connection/m-p/4282760#M574284 Dallen9798 2023-04-17T12:37:30Z