topic Can’t find sky’s remote plus can’t download sky+ app in Sky Q

Can’t find sky’s remote plus can’t download sky+ app

TitiA — Fri, 14 Apr 2023 22:56:23 GMT

Misplaced sky Q remote. Instructions on how to find remote by pressing the skyQ bottom doesn't work. Also tried to down app (so I can use my phone as a remote control) but Apple Store doesn't have sky+ app

Re: Can’t find sky’s remote plus can’t download sky+ app

best+of+the+best — Sat, 15 Apr 2023 04:53:09 GMT

@TitiA wrote:
Misplaced sky Q remote. Instructions on how to find remote by pressing the skyQ bottom doesn't work. Also tried to down app (so I can use my phone as a remote control) but Apple Store doesn't have sky+ app

Hi @TitiA When Sky Q first came out you could use the Sky + app with but only for remote record and remote downloads the remote control feature via the Sky + app didn't work with the Sky Q box

Also this post will explain why the Sky+ app is unavailable

https://helpforum.sky.com/t5/Online-Apps-Email/Sky-app-no-longer-supported-from-May-2023/ba-p/4254015

And this link to Find your Sky Q remote

https://www.sky.com/help/articles/using-sky-q-remote

There are plenty of apps out there that allow you to control your Sky Q box with you phone some are free some are not

Depending on your original tv remote these also allow you to operate your Sky Q box

My LG Magic Remote which is a bluetooth remote allows me to operate my Sky Q box with the buttons on my LG magic remote and some degree of voice control.

Re: Can’t find sky’s remote plus can’t download sky+ app

Daniel0210 — Sat, 15 Apr 2023 04:56:03 GMT

@TitiA

In addition, the 'find my remote' only works on the main box, not on a mini box if that's the remote you've misplaced.

Re: Can’t find sky’s remote plus can’t download sky+ app

TitiA — Sat, 15 Apr 2023 10:49:44 GMT

@Daniel0210

Many thanks for your response. Helpful to know the sky+ app doesn't work on SkyQ boxes. The remote has now been found (in a place I had looked at at least 4 times previously 🤦🏾‍♀️)