topic Re: Sky Q box but I don’t have ITVX app in Sky Q

Sky Q box but I don’t have ITVX app

Gabskzibrntrb — Fri, 14 Apr 2023 20:54:13 GMT

How do I get the ITVX app on my Sky Q box?

Re: Sky Q box but I don’t have ITVX app

Stephen+Mourton — Fri, 14 Apr 2023 21:05:20 GMT

This might be obvious but have you scrolled down the left hand side list to Apps?

Alternatively go into the Home Screen and scroll down to Apps?

It should be there.

Re: Sky Q box but I don’t have ITVX app

Gabskzibrntrb — Fri, 14 Apr 2023 21:13:24 GMT

I have gone through the Home Screen and also on the left hand side under apps but I don't have ITVX, I have also used the tips to refresh my apps but still nothing. How do I get it?

Re: Sky Q box but I don’t have ITVX app

Doc5907 — Fri, 14 Apr 2023 21:35:25 GMT

@Gabskzibrntrb

Try saying "ITV x" into the voice controls

Re: Sky Q box but I don’t have ITVX app

Dallen9798 — Sat, 15 Apr 2023 07:34:54 GMT

@Gabskzibrntrb What software version is your Q box on?

Press the home button, go to settings, system info, then you will see your software version.

If you don't see Q210.000.6.03L please follow these steps

https://www.sky.com/help/expert/articles/updating-sky-box-software-sky-q

Re: Sky Q box but I don’t have ITVX app

Gabskzibrntrb — Sat, 15 Apr 2023 21:37:54 GMT

This worked! Thank you.

Re: Sky Q box but I don’t have ITVX app

Invisiblename — Sun, 16 Apr 2023 06:45:18 GMT

@Gabskzibrntrb wrote:
This worked! Thank you.

What worked? There are several suggestions in this thread

Re: Sky Q box but I don’t have ITVX app

Gabskzibrntrb — Sun, 16 Apr 2023 17:10:54 GMT

I clicked to reply to Dallen, upgrading the software worked.