topic Re: Router problem in Sky Q

Router problem

Jack+Cane — Fri, 14 Apr 2023 10:03:15 GMT

I have just obtained a new router from my isp (Zyxel) & it says on the tv screen " it looks like you don't have an internet connection right now" tried all sorts but nothing seems to work, have been on the phone to my isp who advised contacting Sky but speaking to someone is almost impossible so I've ended up here, does anybody have any advice?

Re: Router problem

Jack+Cane — Fri, 14 Apr 2023 10:51:43 GMT

Fixed it

Re: Router problem

Laing1 — Fri, 14 Apr 2023 15:23:37 GMT

@Jack+Cane wrote:

Fixed it

@Jack+Cane glad you are sorted how did you fix it so if others have the same problem they will know what to do

Re: Router problem

Jack+Cane — Fri, 14 Apr 2023 15:45:20 GMT

I'm really sorry but I couldn't tell you, just messed around with it & it eventually connected, sorry I can't be of more help but I'm useless with all this technology

Re: Router problem

Laing1 — Fri, 14 Apr 2023 15:51:42 GMT

@Jack+Cane wrote:

I'm really sorry but I couldn't tell you, just messed around with it & it eventually connected, sorry I can't be of more help but I'm useless with all this technology

@Jack+Cane no worries