https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-responding-to-remote/m-p/4280117#M573770 <P>The remote is fine with new batteries. But even after turning it on and off at the plug the box won't turn off</P> Fri, 14 Apr 2023 09:28:15 GMT Streets101 2023-04-14T09:28:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-responding-to-remote/m-p/4280117#M573770 <P>The remote is fine with new batteries. But even after turning it on and off at the plug the box won't turn off</P> Fri, 14 Apr 2023 09:28:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-responding-to-remote/m-p/4280117#M573770 Streets101 2023-04-14T09:28:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-responding-to-remote/m-p/4281042#M573919 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3547208">@Streets101</a>&nbsp;</P><P>&nbsp;</P><P>Hi there,</P><P>&nbsp;</P><P>The remote might just need to be paired again.</P><P>&nbsp;</P><P>Give these steps a go -&nbsp;<A href="https://www.sky.com/help/articles/fix-remote" target="_blank">https://www.sky.com/help/articles/fix-remote</A></P> Sat, 15 Apr 2023 07:46:29 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-not-responding-to-remote/m-p/4281042#M573919 Dallen9798 2023-04-15T07:46:29Z