topic Re: Moving to sky glass in Sky Q

Sky disc

Amy1333 — Fri, 14 Apr 2023 05:54:12 GMT

Thinking of moving to sky glass and wondered what happened to my sky disc? Will someone remove it?

Moving to sky glass

Amy1333 — Fri, 14 Apr 2023 05:56:27 GMT

Thinking of moving to sky glass and wondered what happened to my sky disc? Will someone remove it?

also I don't understand re ownership of the tv ... if it's only £10 upfront when do we own the tv? Does this mean once the tv is paid off the subscription monthly payment will go down?

Re: Moving to sky glass

Daniel0210 — Fri, 14 Apr 2023 05:59:16 GMT

@Amy1333

Sky will not remove the satellite dish. That is your property. It you want it removing you will have to do it yourself or you could get a local handyman to do it for you.

Re: Sky disc

nigea99 — Fri, 14 Apr 2023 06:03:12 GMT

@Amy1333 wrote:

Thinking of moving to sky glass and wondered what happened to my sky disc? Will someone remove it?

hi @Amy1333

SKY don't remove dishes - it is yours to do as you wish and you can remove it yourself or get a handyman to remove it. It doesn't need to be a Satellite specialist.

We do, however, recommend that you do not this until you are sure you won't return to SKY Q as some people find Glass/Stream not quite the same for them

Re: Moving to sky glass

SlenderRobert — Fri, 14 Apr 2023 06:42:27 GMT

@Amy1333 wrote:
Thinking of moving to sky glass and wondered what happened to my sky disc? Will someone remove it?

also I don't understand re ownership of the tv ... if it's only £10 upfront when do we own the tv? Does this mean once the tv is paid off the subscription monthly payment will go down?

You 'own' the TV as soon as you enter into a credit agreement to purchase it. The monthly cost of the TV is in addition to the streaming channel subscription cost, so once you have paid for the TV you only need to pay for the streaming subscription. Depending on your contract you can cancel the streaming subscription too & just use Glass as a big dumb monitor with some Sky-controlled apps on it.
Make sure you understand how Glass works - it's a very different type of service to Sky+ or Sky Q.

Re: Sky disc

paulw49 — Tue, 25 Apr 2023 03:19:58 GMT

Or if you left the dish where it is can be used for Freesat TV.Saves paying for another dish to be put up.

Re: Sky disc

bob1234 — Tue, 25 Apr 2023 06:03:19 GMT

@paulw49 wrote:
Or if you left the dish where it is can be used for Freesat TV.Saves paying for another dish to be put up.

If you want to use the dish for freesat you either need the 4K freesat box or have the LNB in the dish changed for one that will work with the other freesat boxes.