topic Re: New installation in Sky Q

New installation

T.T — Thu, 13 Apr 2023 18:32:34 GMT

I have just had an engineer to fit a new installation - satellite and sky Q. I assumed the engineer would fit an internal socket. However he has just drilled a hole through the external wall to feed the cable through and straight into box. Is this standard?

Re: New installation

nigea99 — Thu, 13 Apr 2023 18:45:08 GMT

@T.T wrote:

I have just had an engineer to fit a new installation - satellite and sky Q. I assumed the engineer would fit an internal socket. However he has just drilled a hole through the external wall to feed the cable through and straight into box. Is this standard?

Yes this is standard - they do not fit sockets & prefer to keep the cable unbroken.

BTW they would still have had to drill through the wall to feed the cable to a socket

Re: New installation

T.T — Thu, 13 Apr 2023 18:59:36 GMT

here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify

Re: New installation

nigea99 — Thu, 13 Apr 2023 19:04:30 GMT

@T.T wrote:

here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify

hi @T.T

That extract is for Broadband (fibre) which does require various sockets both outside & in

Not sure why that would show under TV - as I say they do not install sockets for the TV cable

Re: New installation

Laing1 — Thu, 13 Apr 2023 19:12:52 GMT

@T.T wrote:

here is a screenshot from Sky website under the heading tv installation. You can see it refers to installing new socket ! Please clarify

@T.T are you sure that is under TV as a ONT box/master socket is for broadband installation and is not used for Sky TV can you post a picture of the whole article