topic Download disconnects in Sky Q

Download disconnects

WESTIE+HOLLY — Thu, 13 Apr 2023 17:51:25 GMT

The wifi keeps on getting disconnected when I'm downloading programs, I've rebooted everything over and over again same happens

Re: Download disconnects

Lisa-P1987 — Fri, 14 Apr 2023 11:28:18 GMT

Hi there WESTIE+HOLLY, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Download disconnects

WESTIE+HOLLY — Sat, 15 Apr 2023 08:00:21 GMT

Hi i couldn't see tge reply but i phoned sky and the man went through things and changed things so hopefully it's going to be ok 🤞, thanks