topic Re: Paramount Plus error when trying to activate in Sky Q

Paramount Plus error when trying to activate

zm5555 — Wed, 12 Apr 2023 06:56:51 GMT

Trying to get the free paramount plus subscription as I have sky cinema. Signed in but when I press "Get Paramount+" I get the message:

We'll be back soon.

Something went wrong, but we're working on this, Please try again later.

MYSKY_2998

Tried everything but can't seem to get it working. Any help appreciated.

Re: Paramount Plus error when trying to activate

Addie15 — Thu, 13 Apr 2023 07:37:15 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount Plus error when trying to activate

Greenfingers001 — Sat, 15 Apr 2023 08:28:38 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Paramount Plus error when trying to activate

Nightowl — Tue, 19 Sep 2023 12:59:29 GMT

Hi - I've the same problem exactly with the same error message! Still looking to get it sorted two weeks later after various enquiries.

How did you resolve yours?

Re: Paramount Plus error when trying to activate

Natalie76 — Mon, 30 Oct 2023 12:24:57 GMT

Hi,

I am having the same error for this and discovery plus.

I've tried numerous times this last 2 weeks and still getting same error message.

Please can you help?

Thanks

Natalie

Re: Paramount Plus error when trying to activate

Nightowl — Mon, 30 Oct 2023 12:52:11 GMT

Hi I've still got same problem afraid despite talking directly to Sky