https://helpforum.sky.com/t5/Sky-Q/Connection-help/m-p/4278840#M573592 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3753502">@Cwmbowydd</a>&nbsp;wrote:<BR /> <P>Ive changed my broadband provider from Sky but my tv wont connect</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3753502">@Cwmbowydd</a>&nbsp;</P> <P>Carry out a Network reset on your Q box.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR /><BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Wed, 12 Apr 2023 20:01:45 GMT oldfella 2023-04-12T20:01:45Z https://helpforum.sky.com/t5/Sky-Q/Connection-help/m-p/4278837#M573591 <P>Ive changed my broadband provider from Sky but my tv wont connect</P> Wed, 12 Apr 2023 19:58:03 GMT https://helpforum.sky.com/t5/Sky-Q/Connection-help/m-p/4278837#M573591 Cwmbowydd 2023-04-12T19:58:03Z https://helpforum.sky.com/t5/Sky-Q/Connection-help/m-p/4278840#M573592 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3753502">@Cwmbowydd</a>&nbsp;wrote:<BR /> <P>Ive changed my broadband provider from Sky but my tv wont connect</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3753502">@Cwmbowydd</a>&nbsp;</P> <P>Carry out a Network reset on your Q box.</P> <P>Network Reset found in Q box Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router.<BR /><BR />if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.</P> Wed, 12 Apr 2023 20:01:45 GMT https://helpforum.sky.com/t5/Sky-Q/Connection-help/m-p/4278840#M573592 oldfella 2023-04-12T20:01:45Z