topic Re: Pixelated picture in Sky Q

Pixelated picture

FOREVERRED678 — Tue, 11 Apr 2023 19:20:03 GMT

My BT sports is pixelated and often does, but also BBC1 HD does work it says no signal and I get pixelated Comedy Channel and Hisyory Chanel and sometimes Dave....this has gone on for a number of weeks I thought it might be weather but it happens to often can anyone help

Re: Pixelated picture

Laing1 — Tue, 11 Apr 2023 19:28:01 GMT

@FOREVERRED678 wrote:

My BT sports is pixelated and often does, but also BBC1 HD does work it says no signal and I get pixelated Comedy Channel and Hisyory Chanel and sometimes Dave....this has gone on for a number of weeks I thought it might be weather but it happens to often can anyone help

@FOREVERRED678 is there anything growing in front of your dish that could be partially blocking the line of sight to the satellite

Re: Pixelated picture

FOREVERRED678 — Tue, 11 Apr 2023 19:31:43 GMT

Hi, thanks for replying, No nothing at all..perfectly clear.....just tried Film 4 and its doing it as well

Re: Pixelated picture

Laing1 — Tue, 11 Apr 2023 20:21:02 GMT

@FOREVERRED678 wrote:

Hi, thanks for replying, No nothing at all..perfectly clear.....just tried Film 4 and its doing it as well

@FOREVERRED678 the only other thing I can think off is it may be your dish has moved slightly out of alignment or there is a problem with theLNB or cabling probably best to contact Sky to arrange an engineers visit

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag

Re: Pixelated picture

FOREVERRED678 — Tue, 11 Apr 2023 20:45:47 GMT

Thanks ...it was only put up 12 months ago so could have moved I will contact sky to get engineer out