topic Re: Netflix in Sky Q

Netflix

Maria+Tamara — Mon, 10 Apr 2023 23:29:45 GMT

Error DSU_508 in Netflix which is included on my sky subscription

please help

I have tried everything already

Re: Netflix

Quoman7 — Tue, 11 Apr 2023 07:17:29 GMT

@Maria+Tamara wrote:

Error DSU_508 in Netflix which is included on my sky subscription

please help

I have tried everything already

Hi @Maria+Tamara Not knowing what "you have tried" Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then retry the app?

Re: Netflix

Maria+Tamara — Tue, 11 Apr 2023 14:05:48 GMT

Hi there

thanks for replying but I have tried everything you said already and not working

don't know what to do

children are off from school and at this time is when I need Netflix the most

many thanks