https://helpforum.sky.com/t5/Sky-Q/S3nding-sky-Q-Back/m-p/4277331#M573250 <P>Hello, I'm trying to send back my Sky Q Box, as I no longer am with you. But the Q Box dozent fit the box that you have sent, for me to do so.&nbsp;</P> Tue, 11 Apr 2023 11:07:06 GMT Mrs+J+Bailey 2023-04-11T11:07:06Z https://helpforum.sky.com/t5/Sky-Q/S3nding-sky-Q-Back/m-p/4277331#M573250 <P>Hello, I'm trying to send back my Sky Q Box, as I no longer am with you. But the Q Box dozent fit the box that you have sent, for me to do so.&nbsp;</P> Tue, 11 Apr 2023 11:07:06 GMT https://helpforum.sky.com/t5/Sky-Q/S3nding-sky-Q-Back/m-p/4277331#M573250 Mrs+J+Bailey 2023-04-11T11:07:06Z https://helpforum.sky.com/t5/Sky-Q/S3nding-sky-Q-Back/m-p/4277344#M573254 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3440376">@Mrs+J+Bailey</a>&nbsp;</P> <P>Could the box sent already be for a broadband hub as the notice period is only 14 days for that?&nbsp;</P> <P>&nbsp;</P> <P>You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Tue, 11 Apr 2023 11:19:40 GMT https://helpforum.sky.com/t5/Sky-Q/S3nding-sky-Q-Back/m-p/4277344#M573254 Daniel0210 2023-04-11T11:19:40Z