topic Re: Moving home in Sky Q

Moving home

Deetyl01 — Mon, 10 Apr 2023 17:52:51 GMT

we are due to move soon where we have just transferred everything over to our new house , as we have programmes kept on our sky q box , once we are disconnected and reset up in our new property will

our programmes remain , as there our certain programmes that we have kept on there that our daughter watches repeatly and I am wondering if we are going to

lose them all

thank you

Re: Moving home

MightyQuinn — Mon, 10 Apr 2023 18:01:13 GMT

Hi @Deetyl01 Follow the home move procedure, if Sky Q is possible at your new address then everything available now will be available following the move as you take your box with you.

https://www.sky.com/help/articles/home-move-start

Re: Moving home

Deetyl01 — Tue, 11 Apr 2023 06:29:12 GMT

Thanks you @MightyQuinn for your reply , that's great to know 😊