topic Hi in Sky Q

Hi

Just14 — Mon, 10 Apr 2023 07:09:50 GMT

Re: Hi

Daniel0210 — Mon, 10 Apr 2023 07:54:12 GMT

Have you a question @Just14 This is mainly a customer helps customer forum and you aren’t talking to Sky Customer Services on here.

Re: Hi

Quoman7 — Mon, 10 Apr 2023 07:55:06 GMT

@Just14 wrote:

Hi @Just14 Is there anything that the SKY community forum can help you with?

Re: Hi

MightyQuinn — Mon, 10 Apr 2023 09:45:33 GMT

@Just14 Hi 😀

Re: Hi

Invisiblename — Mon, 10 Apr 2023 11:58:58 GMT

@Just14 wrote:

@Just14 👍

Re: Hi

NHS+Doctor — Sun, 16 Apr 2023 11:54:26 GMT

Hi Dear

I've recently subscribed sky broadband with entertainment along with Netflix. After subscription I received email from sky that I've cancelled sky Tv entertainment which I didn't because I want to use sky entertainment and Netflix.
Can you please look into this matter and help me out ?

Re: Hi

GD1 — Sun, 16 Apr 2023 11:58:50 GMT

@NHS+Doctor No one on the forum can look in to it for you as we are customers as well.

In order to have Netflix you would need to have Utlimate TV, have you checked what your package now shows online?

Re: Hi

nigea99 — Sun, 16 Apr 2023 12:10:15 GMT

@NHS+Doctor wrote:

Hi Dear

I've recently subscribed sky broadband with entertainment along with Netflix. After subscription I received email from sky that I've cancelled sky Tv entertainment which I didn't because I want to use sky entertainment and Netflix.
Can you please look into this matter and help me out ?

hi @NHS+Doctor

SKY Entertainment is a legacy package that has been replaced with SKy SIgnature & SKY Ultimate.

The system would have automatically moved you onto the latest package from the old Entertainment package when you took out Netflix (called Ultimate on bills)

You will still get the same channels but the subscription name will have changed - it may also be cheaper than the old package

BTW SKY Box sets are now included as standard (although in SD unless you have the HD add on)

Re: Hi

Doc5907 — Sun, 16 Apr 2023 12:15:22 GMT

It's a rather strange choice of threads to add a post onto... 🤔