https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4276206#M573013 <P>Hi there how do I get a new sky q remote mines has stopped working thanks in advance&nbsp;</P> Sun, 09 Apr 2023 18:53:16 GMT Aliciax24 2023-04-09T18:53:16Z https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4276206#M573013 <P>Hi there how do I get a new sky q remote mines has stopped working thanks in advance&nbsp;</P> Sun, 09 Apr 2023 18:53:16 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4276206#M573013 Aliciax24 2023-04-09T18:53:16Z https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4276214#M573015 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3751671">@Aliciax24</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting first but then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Sun, 09 Apr 2023 19:05:04 GMT https://helpforum.sky.com/t5/Sky-Q/Remote/m-p/4276214#M573015 Daniel0210 2023-04-09T19:05:04Z