topic Re: Can't get Paramount+ on mini boxes in Sky Q

Can't get Paramount+ on mini boxes

lescon22 — Sat, 08 Apr 2023 11:04:41 GMT

I have Paramount+ woring fine on my main Sky Q box but can't get it to work on my 3 mini boxes

On the mini boxes it just comes up with the get Pamount+ or sign in I have signed in but it just sits on the scrolling sreen with the Get Paramount+ or sign out boxes

I have tried logging in with my phone using the code thats displayed on screen but then it goes to choose your subscription screen

I have tried all the tips posted in the various posts on here but nothing is working

Getting very frustrated with this and the Sky Bot is a waste of space

Any help would be greatly appreciated

Thanks

Re: Can't get Paramount+ on mini boxes

Quoman7 — Sun, 09 Apr 2023 07:48:24 GMT

Hi @lescon22 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, do the same with the Mini box.

Then retry the app?

Re: Can't get Paramount+ on mini boxes

Tom-W19 — Sun, 09 Apr 2023 08:18:10 GMT

Hi lescon22

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Can't get Paramount+ on mini boxes

Addie15 — Mon, 10 Apr 2023 10:10:58 GMT

Update-We are closing this chat now as this matter has been resolved. If there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.