https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274302#M572597 <P>I thought sky crime on catch up was free but I have a message on the screen that says free for 2 months then £8 per month</P><P>Can anyone advise if this is right?</P><P>Many thanks</P> Thu, 06 Apr 2023 18:31:17 GMT emma560 2023-04-06T18:31:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274302#M572597 <P>I thought sky crime on catch up was free but I have a message on the screen that says free for 2 months then £8 per month</P><P>Can anyone advise if this is right?</P><P>Many thanks</P> Thu, 06 Apr 2023 18:31:17 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274302#M572597 emma560 2023-04-06T18:31:17Z https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274304#M572598 <P>hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3452314">@emma560</a>&nbsp;</P> <P>&nbsp;</P> <P>It is probably that you are trying to download a programme in HD without having the HD add on.</P> <P>&nbsp;</P> <P>Try changing your download preference to SD<BR />Main Menu -&gt; Settings -&gt; Setup -&gt; Preferences</P> Thu, 06 Apr 2023 18:33:08 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274304#M572598 nigea99 2023-04-06T18:33:08Z https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274313#M572603 <P>Thats worked! Thank you very much!</P> Thu, 06 Apr 2023 18:42:27 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Crime/m-p/4274313#M572603 emma560 2023-04-06T18:42:27Z