topic Re: Can't access recordings in Sky Q

Can't access recordings

Lemontart — Tue, 04 Apr 2023 21:45:24 GMT

My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".

Re: Can't access recordings

Daniel0210 — Wed, 05 Apr 2023 04:17:29 GMT

@Lemontart

The first thing to try is rebooting the Sky Q box. Post again in this thread if you don't know how to do that.

Re: Can't access recordings

Quoman7 — Wed, 05 Apr 2023 06:24:55 GMT

@Lemontart wrote:
My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".

Hi @Lemontart As already suggested. try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.