https://helpforum.sky.com/t5/Sky-Q/sky-q-remote/m-p/4272413#M572278 <P>Good afternoon.</P><P>My sky remote has stopped working. Can I get another one sent out please. I have changed the battery ext&nbsp;</P><P>Kind regards&nbsp;</P><P>&nbsp;</P><P>Frances</P> Tue, 04 Apr 2023 13:40:29 GMT Frances+786 2023-04-04T13:40:29Z https://helpforum.sky.com/t5/Sky-Q/sky-q-remote/m-p/4272413#M572278 <P>Good afternoon.</P><P>My sky remote has stopped working. Can I get another one sent out please. I have changed the battery ext&nbsp;</P><P>Kind regards&nbsp;</P><P>&nbsp;</P><P>Frances</P> Tue, 04 Apr 2023 13:40:29 GMT https://helpforum.sky.com/t5/Sky-Q/sky-q-remote/m-p/4272413#M572278 Frances+786 2023-04-04T13:40:29Z https://helpforum.sky.com/t5/Sky-Q/sky-q-remote/m-p/4272416#M572280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3749215">@Frances+786</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.&nbsp;</P> Tue, 04 Apr 2023 13:42:33 GMT https://helpforum.sky.com/t5/Sky-Q/sky-q-remote/m-p/4272416#M572280 Daniel0210 2023-04-04T13:42:33Z