topic Re: Sky TV connection in Sky Q

Sky TV connection

Jamie6789 — Mon, 03 Apr 2023 08:19:00 GMT

My sky has not been working for past 24 hours. I've tried to turn off from mains. However still not connecting it says no signal

Chodley — Mon, 03 Apr 2023 08:22:53 GMT

Is the TV on the right HDMI input? Is the power light green ?

Jamie6789 — Mon, 03 Apr 2023 08:41:19 GMT

Yes I believe it is

Chodley — Mon, 03 Apr 2023 08:55:28 GMT

And the green light on the Q? Does it do the blue light glow thing when it powers up?

Laing1 — Mon, 03 Apr 2023 11:05:10 GMT

@Jamie6789 wrote:

My sky has not been working for past 24 hours. I've tried to turn off from mains. However still not connecting it says no signal

@Jamie6789 does it say no signal or no satellite signal ?

Jamie6789 — Mon, 03 Apr 2023 19:54:03 GMT

yes it's saying no satellite signal on my tv so the sky screen doesn't even come up

Chodley — Mon, 03 Apr 2023 21:01:23 GMT

Can you post a photo of this please?

Jamie6789 — Tue, 04 Apr 2023 17:12:42 GMT

oldfella — Tue, 04 Apr 2023 17:26:52 GMT

Your message is No Signal (and not No Satellite Signal)

Check that the Q box is indeed connected to input HDMI 1 on your Television.

Also check the the HDMI cable is securely fitted at both ends.

Also is the Q box on with green led?

If it is press Home 1 0 8 0 Home

on the Q remote. This will set the Q box to standard 1080i resolution.