https://helpforum.sky.com/t5/Sky-Q/removing-Sky-Ultimate-Add-On-thing-with-Netflix/m-p/4271899#M572148 <P><SPAN>i was told on the phone, i could change my package and delete the Sky Ultimate Add On via the website, it looks like i cannot, have i been lied to?</SPAN></P> Mon, 03 Apr 2023 19:30:25 GMT gn44 2023-04-03T19:30:25Z https://helpforum.sky.com/t5/Sky-Q/removing-Sky-Ultimate-Add-On-thing-with-Netflix/m-p/4271899#M572148 <P><SPAN>i was told on the phone, i could change my package and delete the Sky Ultimate Add On via the website, it looks like i cannot, have i been lied to?</SPAN></P> Mon, 03 Apr 2023 19:30:25 GMT https://helpforum.sky.com/t5/Sky-Q/removing-Sky-Ultimate-Add-On-thing-with-Netflix/m-p/4271899#M572148 gn44 2023-04-03T19:30:25Z https://helpforum.sky.com/t5/Sky-Q/removing-Sky-Ultimate-Add-On-thing-with-Netflix/m-p/4271907#M572151 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3748903">@gn44</a>&nbsp; &nbsp;You cannot cancel anything on-line. They want the opportunity to sell you more. Their excuse will be they want to check your identity first with an interactive conversation.</P> Mon, 03 Apr 2023 19:51:12 GMT https://helpforum.sky.com/t5/Sky-Q/removing-Sky-Ultimate-Add-On-thing-with-Netflix/m-p/4271907#M572151 MightyQuinn 2023-04-03T19:51:12Z