topic Re: Sky equipment in Sky Q

Sky equipment

Moorezo9 — Sat, 01 Apr 2023 12:41:13 GMT

Hello

Re: Sky equipment

Daniel0210 — Sat, 01 Apr 2023 12:41:50 GMT

@Moorezo9
We’re customers on here. This is predominantly a customer helps customer based forum and you aren’t addressing Sky Customer Services, so have you a question?

Re: Sky equipment

Moorezo9 — Sat, 01 Apr 2023 12:42:10 GMT

I will be returning g my equipment next week. Please don't charge me. You should have it by mid April

Re: Sky equipment

Daniel0210 — Sat, 01 Apr 2023 12:44:18 GMT

@Moorezo9

As stated above we are customers on here. This is a customer helps customer forum and you aren’t addressing Sky Customer Services.

Keep your proof of posting and if you're charged it should be refunded in due course.

Re: Sky equipment

Invisiblename — Sat, 01 Apr 2023 13:16:04 GMT

@Moorezo9 wrote:
I will be returning g my equipment next week. Please don't charge me. You should have it by mid April

I assume you're returning the equipment after formally cancelling your contract?

Re: Sky equipment

Mark39 — Sat, 01 Apr 2023 13:26:00 GMT

@Moorezo9 wrote:

I will be returning g my equipment next week. Please don't charge me. You should have it by mid April

You might be too late if Sky have said they're about to charge you. But you should get your money back once Sky receive the kit.