topic ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY? in Sky Q

ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

SandraJT — Fri, 31 Mar 2023 17:59:41 GMT

Why can't I find ITVX on my apps on my sky digibox?

Re: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

GD1 — Fri, 31 Mar 2023 18:36:11 GMT

@SandraJT Do you mean the Sky Q mini box?

Re: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

SandraJT — Fri, 31 Mar 2023 19:12:25 GMT

apologies, yes I do

Re: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

Laing1 — Sat, 01 Apr 2023 14:42:38 GMT

@SandraJT wrote:

apologies, yes I do

@SandraJT if it is not showing under apps on the menu you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

Re: ITVX ON MAIN SKY BOX BUT NOT ON DIGIBOX, WHY?

Chodley — Sat, 01 Apr 2023 16:31:55 GMT

All caps subjects sound very angry 😞

What version of firmware is on the mini?

Have you tried the "ITVX" using voice control on it?