topic Remote Codes in Sky Q

Remote Codes

WRM1609 — Fri, 31 Mar 2023 10:00:55 GMT

Can anyone provide the 4 digit codes for remote setup for Samsung and LG televisions? I have 3 TVs on SkyQ. The find it for me option on remote setup works fine on all EXCEPT that on one telly the remote will not switch the set on and on the other 2 it will not switch the set off. I have tried all combinations in the find it for me option. I reckon the way to go is to set them up manually using the relevant codes, but I cant find the codes. Any help?

Re: Remote Codes

oldfella — Fri, 31 Mar 2023 10:03:25 GMT

@WRM1609 wrote:

Can anyone provide the 4 digit codes for remote setup for Samsung and LG televisions? I have 3 TVs on SkyQ. The find it for me option on remote setup works fine on all EXCEPT that on one telly the remote will not switch the set on and on the other 2 it will not switch the set off. I have tried all combinations in the find it for me option. I reckon the way to go is to set them up manually using the relevant codes, but I cant find the codes. Any help?

Hi @WRM1609

Afraid all the latest Bluetooth remotes do not use codes. Only the original Sky Q infrared remote (no voice control ) used the 4 digit codes.

All now use Brand and model

Re: Remote Codes

bob1234 — Fri, 31 Mar 2023 10:11:57 GMT

@WRM1609Both Samsung and LG are available during setting up the remotes.

However on/off is a different problem as it uses HDMI control (CEC) so you need this turned on in both the Q box and the TVs.
Then a short press on the on/off button should turn the Q box and TV on however to turn it off you need a short press to turn the box off and a longer one to turn the TV off. The timing is quite critical, I found counting to 3 is about right for TV off.

Try this link for help with your Q remotes
https://www.sky.com/help/diagnostics/sky-q-remotes/what-would-you-like-help-with.

Re: Remote Codes

WRM1609 — Fri, 31 Mar 2023 10:12:12 GMT

Thanks - didnt realise that. Had assumed, without actually trying it, that the manual setup used codes as it used to.

Re: Remote Codes

WRM1609 — Fri, 31 Mar 2023 10:17:50 GMT

Thanks bob1234 - never heard of CEC! Obvious question - how do you check if it is turned on?

Re: Remote Codes

oldfella — Fri, 31 Mar 2023 10:22:48 GMT

Hi @WRM1609

CEC control is normally turned on by default in Q boxes.

Home - Settings - Setup - Audio Visual. HDMI control.

CEC (HDMI Control must also be on in the TV settings.

On Sony it Bravia sync.
On Samsung Anynet
On LG Simplink

Re: Remote Codes

WRM1609 — Fri, 31 Mar 2023 10:22:32 GMT

Thanks all - really appreciate the prompt help.