topic Re: Paramount + in Sky Q

Paramount + problem accessing free subscription

Chezzerfeet — Mon, 27 Mar 2023 19:59:59 GMT

I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on the TV screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

Re: Paramount +

Chezzerfeet — Mon, 27 Mar 2023 19:04:40 GMT

I'm having the same problem. I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

Re: Paramount + problem accessing free subscription

nigea99 — Mon, 27 Mar 2023 20:08:25 GMT

@Chezzerfeet wrote:

I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on the TV screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

Hi @Chezzerfeet

I am not sure it will help but did you follow the staps as detailed in the following video help:

https://www.sky.com/help/articles/using-paramount-plus

Re: Paramount +

nigea99 — Mon, 27 Mar 2023 20:12:09 GMT

@Chezzerfeet wrote:

I'm having the same problem. I've logged into my Sky account which says that my Paramount + subscription is linked. When I open the Paramount + app on screen , I can log in to my account. But the only option is Get Paramount + or sign out. If I select Get Paramount + it just brings up the QR code page. Or I have to choose a subscription and pay. Im getting frustrated. Help!!!

hi @Chezzerfeet I have moved the post you made on the other discussion to the one you raised so there aren't two separate sets of responses to your problem