topic Re: How do I send back equipment in Sky Q

How do I send back equipment

LaraR — Mon, 27 Mar 2023 16:30:05 GMT

I have phoned several times and each time I’m promised that they will send out a bag and postage for 3 Wi-Fi boosters and a router which need returning as we no longer have sky broadband. Please can someone advise how I send it back. I won’t pay the postage so I’ve now given up on the bags so just obtaining prepaid postage would be great

Re: How do I send back equipment

bob1234 — Mon, 27 Mar 2023 16:47:51 GMT

@LaraRYou can print off a freepost label here.

If you are asked to return Sky equipment then all the information you need is in this link
https://www.sky.com/help/articles/return-or-recycle-sky-equipment

Re: How do I send back equipment

Daniel0210 — Mon, 27 Mar 2023 16:55:20 GMT

@LaraR

Don't forget to get proof of posting and keep it safe and indefinitely.