Q box not recording

Martin+67 — Mon, 27 Mar 2023 11:01:10 GMT

Both our mini boxes won't record but we can from main box?

Re: Q box not recording

oldfella — Mon, 27 Mar 2023 11:07:58 GMT

@Martin+67 wrote:

Both our mini boxes won't record but we can from main box?

All recordings are carried out on the main Q box hard drive. Minis can set and delete recordings . Minis will not be able to set or see UHD recordings.

If this is not working correctly First try rebooting the main Q box and then when this is completely back up and running reboot the minis.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the minis as above one at a time.

topic Q box not recording in Sky Q

Q box not recording

Re: Q box not recording