https://helpforum.sky.com/t5/Sky-Q/Having-to-reboot-Sky-Q-box-daily/m-p/4263634#M570377 My Sky Q box is about 5 years old. I have an HDMI Extender that sends my UHD signal via a cat 7 ethernet cable from my Sky Q box HDMI port to a HDMI receiver into my UHD Samsung UE49NU7500 TV in my extension about 15 metres away. This has worked fine for last 4 years, but this last year the Sky Q box has been getting really hot and we now get a regular 'jumping' or 'stutter' in the sound/picture which is really annoying and continues unless we power off the Sky Q box and rebooted it. This is now happening pretty much every day. Has anyone else had a similar problem? I'm thinking of phoning Sky to ask for a new box. Another issue is that the box regularly loses the 2160p UHD picture resolution setting in Audio Visual which is also annoying. Sat, 25 Mar 2023 13:09:28 GMT JimboJimboJimbo 2023-03-25T13:09:28Z https://helpforum.sky.com/t5/Sky-Q/Having-to-reboot-Sky-Q-box-daily/m-p/4263634#M570377 My Sky Q box is about 5 years old. I have an HDMI Extender that sends my UHD signal via a cat 7 ethernet cable from my Sky Q box HDMI port to a HDMI receiver into my UHD Samsung UE49NU7500 TV in my extension about 15 metres away. This has worked fine for last 4 years, but this last year the Sky Q box has been getting really hot and we now get a regular 'jumping' or 'stutter' in the sound/picture which is really annoying and continues unless we power off the Sky Q box and rebooted it. This is now happening pretty much every day. Has anyone else had a similar problem? I'm thinking of phoning Sky to ask for a new box. Another issue is that the box regularly loses the 2160p UHD picture resolution setting in Audio Visual which is also annoying. Sat, 25 Mar 2023 13:09:28 GMT https://helpforum.sky.com/t5/Sky-Q/Having-to-reboot-Sky-Q-box-daily/m-p/4263634#M570377 JimboJimboJimbo 2023-03-25T13:09:28Z https://helpforum.sky.com/t5/Sky-Q/Having-to-reboot-Sky-Q-box-daily/m-p/4263678#M570385 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2782072">@JimboJimboJimbo</a>&nbsp;</P> <P>I'd suggest logging the problem and booking a swap out: don't mention the extender though because that will just complicate things.</P> <P>Remember to retrieve the Viewing Card before handing the box over.</P> Sat, 25 Mar 2023 14:08:58 GMT https://helpforum.sky.com/t5/Sky-Q/Having-to-reboot-Sky-Q-box-daily/m-p/4263678#M570385 TimmyBGood 2023-03-25T14:08:58Z