https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263606#M570373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743612">@Christine++hagger</a>&nbsp;wrote:<BR /><P>My sky has no volume at all</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743612">@Christine++hagger</a>&nbsp;</P><P>&nbsp;</P><P>Obviously firstly check its not muted on both Sky remote and TV remote.</P><P>&nbsp;</P><P>Then try the following :<BR /><BR /><BR /><BR />Start with pressing 7 &amp; 9 together on the new remote until the led flashes 4 times to fully reset the new remote<BR /><BR />Then press &amp; hold 1 &amp; 3 together to start pairing it<BR /><BR />More info in below link:<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-remote-help" target="_blank">https://www.sky.com/help/articles/sky-q-remote-help</A>&nbsp;</P><P>&nbsp;</P><P>If this doesn't work switch off your sky q at the wall for 30 seconds and restart&nbsp;</P> Sat, 25 Mar 2023 12:38:38 GMT Doc5907 2023-03-25T12:38:38Z https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263600#M570370 <P>My sky has no volume at all</P> Sat, 25 Mar 2023 12:31:17 GMT https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263600#M570370 Christine++hagger 2023-03-25T12:31:17Z https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263601#M570371 <UL><LI>&nbsp;</LI></UL> Sat, 25 Mar 2023 12:32:15 GMT https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263601#M570371 Christine++hagger 2023-03-25T12:32:15Z https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263606#M570373 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743612">@Christine++hagger</a>&nbsp;wrote:<BR /><P>My sky has no volume at all</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3743612">@Christine++hagger</a>&nbsp;</P><P>&nbsp;</P><P>Obviously firstly check its not muted on both Sky remote and TV remote.</P><P>&nbsp;</P><P>Then try the following :<BR /><BR /><BR /><BR />Start with pressing 7 &amp; 9 together on the new remote until the led flashes 4 times to fully reset the new remote<BR /><BR />Then press &amp; hold 1 &amp; 3 together to start pairing it<BR /><BR />More info in below link:<BR /><BR /><A href="https://www.sky.com/help/articles/sky-q-remote-help" target="_blank">https://www.sky.com/help/articles/sky-q-remote-help</A>&nbsp;</P><P>&nbsp;</P><P>If this doesn't work switch off your sky q at the wall for 30 seconds and restart&nbsp;</P> Sat, 25 Mar 2023 12:38:38 GMT https://helpforum.sky.com/t5/Sky-Q/Something-wrong/m-p/4263606#M570373 Doc5907 2023-03-25T12:38:38Z