topic Re: Sky Q remote not fully working in Sky Q

Sky Q remote not fully working

Alex+Houston — Wed, 22 Mar 2023 13:24:41 GMT

The volume, channel and record options have stopped working on my SkyQ remote.

Re: Sky Q remote not fully working

oldfella — Wed, 22 Mar 2023 13:29:49 GMT

@Alex+Houston wrote:

The volume, channel and record options have stopped working on my SkyQ remote.

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Failing this

Check out the following link.

Click still need help and then click get in touch after ticking the box that you have tried online help. This will lead you to a form for free remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

Re: Sky Q remote not fully working

Alex+Houston — Wed, 22 Mar 2023 13:29:38 GMT

Have already tried that trouble shooting option bt still not working.

Re: Sky Q remote not fully working

oldfella — Wed, 22 Mar 2023 13:30:24 GMT

@Alex+Houston wrote:

Have already tried that trouble shooting option bt still not working.

Hi @Alex+Houston

Check out the following link.

Click still need help and then click get in touch after ticking the box that you have tried online help. This will lead you to a form for free remote replacement.

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment