https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261061#M569809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3742102">@Josephine+63</a>&nbsp;<BR />Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, which is 31 days for TV to the address that the account is registered at. <BR /><BR />You can reuse any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. The link below also explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Wed, 22 Mar 2023 11:55:30 GMT Daniel0210 2023-03-22T11:55:30Z https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261050#M569805 <P>I have not received the packages required to return the Sky Q boxes</P> Wed, 22 Mar 2023 11:48:05 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261050#M569805 Josephine+63 2023-03-22T11:48:05Z https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261057#M569807 <P>They should arrive towards the end of your 31 day notice period.</P><P>&nbsp;</P><P>If not, you can use your own packaging and labels - there's a link should you need it.</P> Wed, 22 Mar 2023 11:53:03 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261057#M569807 PandJ2020 2023-03-22T11:53:03Z https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261061#M569809 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3742102">@Josephine+63</a>&nbsp;<BR />Providing you’ve cancelled successfully the returns packaging is usually sent out near the end of a cancellation period, which is 31 days for TV to the address that the account is registered at. <BR /><BR />You can reuse any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. The link below also explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised.</P> Wed, 22 Mar 2023 11:55:30 GMT https://helpforum.sky.com/t5/Sky-Q/Help-with-returns/m-p/4261061#M569809 Daniel0210 2023-03-22T11:55:30Z