https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258887#M569262 <P>For past couple of weeks I've had issue with my Sky Q box keeps dropping the internet connection. Usually solved by performing a reset but is a re occurring issue. It's not my internet as all other devices are working ok at the time. This happens mainly when watching catch up or itv x or similar.&nbsp;<BR />any suggestions?</P> Sun, 19 Mar 2023 20:57:19 GMT snapzz 2023-03-19T20:57:19Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258887#M569262 <P>For past couple of weeks I've had issue with my Sky Q box keeps dropping the internet connection. Usually solved by performing a reset but is a re occurring issue. It's not my internet as all other devices are working ok at the time. This happens mainly when watching catch up or itv x or similar.&nbsp;<BR />any suggestions?</P> Sun, 19 Mar 2023 20:57:19 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258887#M569262 snapzz 2023-03-19T20:57:19Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258888#M569263 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2652293">@snapzz</a>&nbsp;wrote:<BR /> <P>For past couple of weeks I've had issue with my Sky Q box keeps dropping the internet connection. Usually solved by performing a reset but is a re occurring issue. It's not my internet as all other devices are working ok at the time. This happens mainly when watching catch up or itv x or similar.&nbsp;<BR />any suggestions?</P> <HR /></BLOCKQUOTE> <P>Have you actually restarted your router ?</P> <P>&nbsp;</P> <P>Although other devices may be working OK sometimes a restart of the router cures such problems&nbsp;</P> Sun, 19 Mar 2023 20:59:00 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258888#M569263 nigea99 2023-03-19T20:59:00Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258934#M569280 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1219194">@nigea99</a>&nbsp; thanks for your reply, yes first thing I did was to restart the router. Also powered down and restarted Q box.&nbsp;</P> Sun, 19 Mar 2023 21:47:11 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-and-internet-connection-issues/m-p/4258934#M569280 snapzz 2023-03-19T21:47:11Z