topic Re: Signature Sky in Sky Q

Signature Sky

blueleighs — Sat, 18 Mar 2023 11:51:40 GMT

I have cancelled skyQ so will have to return it but I have signed up to have the basic package do I need a box to replace the skyQ?

Re: Signature Sky

oldfella — Sat, 18 Mar 2023 11:53:07 GMT

@blueleighs wrote:

I have cancelled skyQ so will have to return it but I have signed up to have the basic package do I need a box to replace the skyQ?

Hi @blueleighs

Depends what you have agreed with Sky.

The same box can be used for the Sky Essentials pack.

Re: Signature Sky

blueleighs — Sat, 18 Mar 2023 15:13:45 GMT

I have changed to Sky Signature but also cancelled HD. I only did this last week so am in time to change things around. We had Sky Sports Pack and Multi room before which I don't want anymore.@oldfella

Re: Signature Sky

oldfella — Sat, 18 Mar 2023 16:19:25 GMT

@blueleighs wrote:

I have changed to Sky Signature but also cancelled HD. I only did this last week so am in time to change things around. We had Sky Sports Pack and Multi room before which I don't want anymore.@oldfella

So you haven't cancelled Sky Q then @blueleighs

Sky Signature is the standard Q compulsory package.

You still need your Q box.

Re: Signature Sky

nigea99 — Sat, 18 Mar 2023 16:22:36 GMT

@blueleighs wrote:

I have changed to Sky Signature but also cancelled HD. I only did this last week so am in time to change things around. We had Sky Sports Pack and Multi room before which I don't want anymore.@oldfella

Hi @blueleighs

If you have cancelled multirrom then it will be any mini boxes that you will be asked to return.

As @oldfella says you keep the SKy Q main box to watch SKY Signature

Re: Signature Sky

blueleighs — Sat, 18 Mar 2023 16:27:01 GMT

@nigea99 @oldfella Thank you both for your help. I got confused because in the email they sent it mentioned returning the box. I never realised they meant the mini box 🙄