https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mac-address/m-p/4257381#M568822 <P>Got my Sky Q box replaced today due to a hardware issue.</P><P>&nbsp;</P><P>Connected it to my Google Nest Pro WiFi no problem. In the Google Home app, there are 2 devices showing as Sky Q (neither are the old one!).</P><P>&nbsp;</P><P>I know the Sky Q box has 3 Mac addresses, one for each wi-fi frequency and one for ethernet.</P><P>&nbsp;</P><P>One device is showing the 2.4Ghz Mac address as connected but no IP address.</P><P>&nbsp;</P><P>The other device is connecting to 2.4Ghz WiFi network and the IP address matches that in the settings on the Sky Q box. However the Mac address for that device doesn't match any of the Sky Q boxes Mac addresses.</P><P>&nbsp;</P><P>Totally confused as to why that might be though?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Mar 2023 22:29:48 GMT DazzaGSXR 2023-03-17T22:29:48Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mac-address/m-p/4257381#M568822 <P>Got my Sky Q box replaced today due to a hardware issue.</P><P>&nbsp;</P><P>Connected it to my Google Nest Pro WiFi no problem. In the Google Home app, there are 2 devices showing as Sky Q (neither are the old one!).</P><P>&nbsp;</P><P>I know the Sky Q box has 3 Mac addresses, one for each wi-fi frequency and one for ethernet.</P><P>&nbsp;</P><P>One device is showing the 2.4Ghz Mac address as connected but no IP address.</P><P>&nbsp;</P><P>The other device is connecting to 2.4Ghz WiFi network and the IP address matches that in the settings on the Sky Q box. However the Mac address for that device doesn't match any of the Sky Q boxes Mac addresses.</P><P>&nbsp;</P><P>Totally confused as to why that might be though?</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 17 Mar 2023 22:29:48 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mac-address/m-p/4257381#M568822 DazzaGSXR 2023-03-17T22:29:48Z