https://helpforum.sky.com/t5/Sky-Q/Sky-TV-not-working/m-p/4257326#M568806 <P>Sky tv not connecting to router but internet is ok</P> Fri, 17 Mar 2023 20:53:58 GMT Afzal+Mirza 2023-03-17T20:53:58Z https://helpforum.sky.com/t5/Sky-Q/Sky-TV-not-working/m-p/4257326#M568806 <P>Sky tv not connecting to router but internet is ok</P> Fri, 17 Mar 2023 20:53:58 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-TV-not-working/m-p/4257326#M568806 Afzal+Mirza 2023-03-17T20:53:58Z https://helpforum.sky.com/t5/Sky-Q/Sky-TV-not-working/m-p/4257329#M568808 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3739927">@Afzal+Mirza</a>&nbsp;wrote:<BR /> <P>Sky tv not connecting to router but internet is ok</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3739927">@Afzal+Mirza</a>&nbsp;</P> <P>First try rebooting your router by disconnecting the power lead for 30 sec and then reconnecting.</P> <P>When the router is completely back up and running reboot the Q box.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Fri, 17 Mar 2023 20:57:02 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-TV-not-working/m-p/4257329#M568808 oldfella 2023-03-17T20:57:02Z