https://helpforum.sky.com/t5/Sky-Q/Missing-box/m-p/4256831#M568684 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3739634">@Shelley+d</a>&nbsp;</P> <P>You'll have to explain.&nbsp;In case you’re unaware, this is a customer helps customer based forum and you aren’t addressing Sky Customer Services here. You wouldn't automatically get a new Sky Q box or Sky Q mini box on renewal unless you'd reported a fault with it.&nbsp;</P> Fri, 17 Mar 2023 11:44:32 GMT Daniel0210 2023-03-17T11:44:32Z https://helpforum.sky.com/t5/Sky-Q/Missing-box/m-p/4256822#M568683 <P>when renewing my contract I never received a sky q box to replace one of my old ones</P> Fri, 17 Mar 2023 11:35:12 GMT https://helpforum.sky.com/t5/Sky-Q/Missing-box/m-p/4256822#M568683 Shelley+d 2023-03-17T11:35:12Z https://helpforum.sky.com/t5/Sky-Q/Missing-box/m-p/4256831#M568684 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3739634">@Shelley+d</a>&nbsp;</P> <P>You'll have to explain.&nbsp;In case you’re unaware, this is a customer helps customer based forum and you aren’t addressing Sky Customer Services here. You wouldn't automatically get a new Sky Q box or Sky Q mini box on renewal unless you'd reported a fault with it.&nbsp;</P> Fri, 17 Mar 2023 11:44:32 GMT https://helpforum.sky.com/t5/Sky-Q/Missing-box/m-p/4256831#M568684 Daniel0210 2023-03-17T11:44:32Z