https://helpforum.sky.com/t5/Sky-Q/My-remote-is-not-working/m-p/4256539#M568610 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3602042">@Lighty08</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Fri, 17 Mar 2023 03:11:14 GMT Daniel0210 2023-03-17T03:11:14Z https://helpforum.sky.com/t5/Sky-Q/My-remote-is-not-working/m-p/4256526#M568608 <P>My sky remote is not working I've changed the batteries and it's still not working&nbsp;</P> Fri, 17 Mar 2023 01:00:35 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-is-not-working/m-p/4256526#M568608 Lighty08 2023-03-17T01:00:35Z https://helpforum.sky.com/t5/Sky-Q/My-remote-is-not-working/m-p/4256539#M568610 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3602042">@Lighty08</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Fri, 17 Mar 2023 03:11:14 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-is-not-working/m-p/4256539#M568610 Daniel0210 2023-03-17T03:11:14Z