topic TV not working in Sky Q

TV not working

Kids+taxi+driver — Thu, 16 Mar 2023 10:08:29 GMT

For the last 2 days I've had no th a message comes on screen There is a technical fault with this channel

Re: TV not working

oldfella — Thu, 16 Mar 2023 10:11:24 GMT

@Kids+taxi+driver wrote:
For the last 2 days I've had no th a message comes on screen There is a technical fault with this channel

Hi @Kids+taxi+driver

Have you tried rebooting your Q box ?

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: TV not working

Kids+taxi+driver — Thu, 16 Mar 2023 17:20:55 GMT

Hi,

Thankyou ever so much I did try calling sky but no luck as que too long to wait. I've followed ur instructions and it has worked. Thanku again I hope xou have a lovely evening.