topic Re: Broken Digital Audio Port on my Sky Q Box in Sky Q

Broken Digital Audio Port on my Sky Q Box

BlueMoon2014 — Mon, 13 Mar 2023 18:40:58 GMT

I have my Sky Q linked to my stero via the Digital Audio Port on the back of the box. It has sort of popped out but I cannot insert it back and get it working. Please can someone advise how I go about getting this fixed. Many thanks

Re: Broken Digital Audio Port on my Sky Q Box

Greenfingers001 — Tue, 14 Mar 2023 08:29:25 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broken Digital Audio Port on my Sky Q Box

Lisa-P1987 — Thu, 16 Mar 2023 09:59:05 GMT

Thanks for chatting to us BlueMoon2014. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks