topic Re: Next firmware update in Sky Q

Next firmware update

Super+Anthony — Mon, 13 Mar 2023 11:30:17 GMT

Anyone know when the next update is and what might possibly be coming out?

We not had a big one for a while on Sky Q

Re: Next firmware update

Invisiblename — Mon, 13 Mar 2023 11:31:46 GMT

@Super+Anthony wrote:
Anyone know when the next update is and what might possibly be coming out?

We not had a big one for a while on Sky Q

Nobody but Sky knows, and they don't share it until it rolls out

Re: Next firmware update

Super+Anthony — Mon, 13 Mar 2023 11:33:28 GMT

That's true. There are sky employees on here so maybe they can provide some date information?

Downloading issue needs to be one

Re: Next firmware update

Invisiblename — Mon, 13 Mar 2023 11:34:54 GMT

@Super+Anthony wrote:
That's true. There are sky employees on here so maybe they can provide some date information?
Downloading issue needs to be one

Won't hapen, as I said - we'll only know if or when an update is sent out

Re: Next firmware update

best+of+the+best — Mon, 13 Mar 2023 11:41:02 GMT

@Super+Anthony wrote:
That's true. There are sky employees on here so maybe they can provide some date information?
Downloading issue needs to be one

@Super+Anthony Downloading issue what is that

Re: Next firmware update

Super+Anthony — Mon, 13 Mar 2023 11:54:28 GMT

There are certain people who still can't download previous on demand programs. I have a current complaint ticket which is being looked into. They have agreed that there are still people who are suffering and that the issue is still a problem

Re: Next firmware update

Invisiblename — Mon, 13 Mar 2023 12:01:00 GMT

@Super+Anthony wrote:
There are certain people who still can't download previous on demand programs. I have a current complaint ticket which is being looked into. They have agreed that there are still people who are suffering and that the issue is still a problem

Doesn't sound like a firmware issue, or we'd all be suffering

Re: Next firmware update

Super+Anthony — Mon, 13 Mar 2023 12:02:23 GMT

Sorry maybe I didn't explain correctly. I just think this should be part of the updates

Re: Next firmware update

Chodley — Mon, 13 Mar 2023 12:32:33 GMT

... if it's caused by the firmware

Re: Next firmware update

seandrews — Mon, 13 Mar 2023 12:47:01 GMT

We won't get anything useful or exciting even their boring bug fixes don't work and produce more problems.

no reminders no playlist no profiles no autoview no fix on stacking or downloading or thumbnails

No more UHD channels or content
oh yeah they will just increase the price

Comcast are driving people towards piracy to get the quality content easier and more readily available and accessible.

If Sky/Comcast were like Apple, Amazon, Disney or Netflix they would be king of TV.

Re: Next firmware update

TimmyBGood — Mon, 13 Mar 2023 13:10:53 GMT

@seandrews wrote:

no reminders no playlist no profiles no autoview

No more UHD channels or content

oh yeah they will just increase the price

Business decisions are not 'bugs'.

Re: Next firmware update

steve30x — Mon, 13 Mar 2023 15:20:26 GMT

@Super+Anthony Downloading issue what is that

When I'm downloading a TV show episode sometimes it stops downloading and throws an error. It takes about a half dozen times of restarting the download for it to finish

Re: Next firmware update

Super+Anthony — Mon, 13 Mar 2023 15:24:42 GMT

That's part of the issue. Apparently they are still looking into it, despite them saying that they had sorted it. They have told me that this is not the case and unfortunately some people still suffering

Re: Next firmware update

steve30x — Mon, 13 Mar 2023 15:30:23 GMT

@seandrews wrote:
We won't get anything useful or exciting even their boring bug fixes don't work and produce more problems.
no reminders no playlist no profiles no autoview no fix on stacking or downloading or thumbnails
No more UHD channels or content
oh yeah they will just increase the price

Comcast are driving people towards piracy to get the quality content easier and more readily available and accessible.
If Sky/Comcast were like Apple, Amazon, Disney or Netflix they would be king of TV.

They went backwayrds with a few things going from SKY+ HD to SKY Q. Like with SKY Q when you have something recording on a channel on SKY+ HD if you change to the channel thats being recorded you can press the rewind button and it will rewind to the start. With SKY Q you have to go into recordings to watch from the start.

In the user interface the tabs in the TV guide were above the TV guide but on sky q they thought it would be a great idea to put on the left of the screen so you less of the timeline ahead. They could at least make the tabs on the left automatically disappear when you go into the TV guide timeline showing more of the timeline.

With my 15 year old SKY+ HD box I just heard the hard drive spinning which I got used to. In the SKY Q box I got there's a tiny fan that makes a horrible high pitched sound. For the first half hour it's nice and quiet when it comes on first but then I can hear it across the room 12 foot away.

Before you ask if the box is getting enough cool air theres 9" of clear space to its side , 5" of clear space above it , theres 8" clear space behind it and I put temporary 1" feet under the corners of it to help it get fresh air.

Re: Next firmware update

Chodley — Tue, 14 Mar 2023 05:55:40 GMT

@steve30x wrote:
@seandrews wrote:
We won't get anything useful or exciting even their boring bug fixes don't work and produce more problems.
no reminders no playlist no profiles no autoview no fix on stacking or downloading or thumbnails
No more UHD channels or content
oh yeah they will just increase the price

Comcast are driving people towards piracy to get the quality content easier and more readily available and accessible.
If Sky/Comcast were like Apple, Amazon, Disney or Netflix they would be king of TV.
They went backwayrds with a few things going from SKY+ HD to SKY Q. Like with SKY Q when you have something recording on a channel on SKY+ HD if you change to the channel thats being recorded you can press the rewind button and it will rewind to the start. With SKY Q you have to go into recordings to watch from the start.

In the user interface the tabs in the TV guide were above the TV guide but on sky q they thought it would be a great idea to put on the left of the screen so you less of the timeline ahead. They could at least make the tabs on the left automatically disappear when you go into the TV guide timeline showing more of the timeline.

With my 15 year old SKY+ HD box I just heard the hard drive spinning which I got used to. In the SKY Q box I got there's a tiny fan that makes a horrible high pitched sound. For the first half hour it's nice and quiet when it comes on first but then I can hear it across the room 12 foot away.

Before you ask if the box is getting enough cool air theres 9" of clear space to its side , 5" of clear space above it , theres 8" clear space behind it and I put temporary 1" feet under the corners of it to help it get fresh air.

Have you hoovered the vents? Mine is silent, that would drive me a bit mad. Maybe a dodgy bearing in the fan.

Re: Next firmware update

steve30x — Tue, 14 Mar 2023 12:16:43 GMT

What would the point be in hoovering the vents in a 6 day old SKY Q box? The problem is that tiny little fan in the 1TB Box. In fact I had the box on my PANASONIC UB820 and on saturday night I put on 4K a blu ray. I thought the Blu Ray Player was being extra loud but it turned out to be the 1TB Box that was extremely loud.

I've been upgraded to a 2TB Box a few minutes ago (For some reason I asked for a 2TB HDR Box and got a 2TB Box that doesn't support HDR). It does seem like the box the engineer put in has a bigger fan in it though and So far its much quieter. Its the box with the silver trim. hopefully this new box will be quieter. I can live without the HDR because it will mainly be for SKY Sports F1 anyway.

Re: Next firmware update

bob1234 — Tue, 14 Mar 2023 12:29:58 GMT

@steve30xIf it has the silver stripe and an external power unit it is the V2 and will be quieter and support HDR.

Re: Next firmware update

stereohaven — Tue, 14 Mar 2023 12:38:15 GMT

Hope the next firmware update includes reminders...

😜

Re: Next firmware update

Chodley — Tue, 14 Mar 2023 12:41:52 GMT

@steve30x wrote:

What would the point be in hoovering the vents in a 6 day old SKY Q box? The problem is that tiny little fan in the 1TB Box. In fact I had the box on my PANASONIC UB820 and on saturday night I put on 4K a blu ray. I thought the Blu Ray Player was being extra loud but it turned out to be the 1TB Box that was extremely loud.

I've been upgraded to a 2TB Box a few minutes ago (For some reason I asked for a 2TB HDR Box and got a 2TB Box that doesn't support HDR). It does seem like the box the engineer put in has a bigger fan in it though and So far its much quieter. Its the box with the silver trim. hopefully this new box will be quieter. I can live without the HDR because it will mainly be for SKY Sports F1 anyway.

Not completely sure how I was supposed to telepathically know the age of your Sky box.

Glad to hear your 2TB one is quieter. I've only had 2TB boxes so maybe a design issue with the fan in the 1TB though not heard it a common problem.

Re: Next firmware update

Laing1 — Tue, 14 Mar 2023 12:42:06 GMT

@steve30x wrote:

What would the point be in hoovering the vents in a 6 day old SKY Q box? The problem is that tiny little fan in the 1TB Box. In fact I had the box on my PANASONIC UB820 and on saturday night I put on 4K a blu ray. I thought the Blu Ray Player was being extra loud but it turned out to be the 1TB Box that was extremely loud.

I've been upgraded to a 2TB Box a few minutes ago (For some reason I asked for a 2TB HDR Box and got a 2TB Box that doesn't support HDR). It does seem like the box the engineer put in has a bigger fan in it though and So far its much quieter. Its the box with the silver trim. hopefully this new box will be quieter. I can live without the HDR because it will mainly be for SKY Sports F1 anyway.

@steve30x As @bob1234 says if the new box has an external power supply then it is capable of HDR as it will be a V2 box.

If the box has an internal power supply and has Silver Trim it will be a V1 box which is not capable of HDR