Alicetine sutton

Alicetine+sutton — Mon, 13 Mar 2023 21:21:12 GMT

Hi still haven't received packaging to send my box pack

Re: Alicetine sutton

oldfella — Mon, 13 Mar 2023 21:35:23 GMT

@Alicetine+sutton wrote:

Hi still haven't received packaging to send my box pack

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

See the following link for all Sky returns information.
https://www.sky.com/help/articles/return-tv-broadband-t2

If necessary you can use you own Packaging and also print your own labels.
Ensure that you keep proof of posting as the Sky return system handled by Unipart has delays and is not as reliable as would be desired

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