topic Old viewing card in Sky Q

Old viewing card

GeeCrick74 — Sun, 12 Mar 2023 09:18:37 GMT

I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?

Re: Old viewing card

bob1234 — Sun, 12 Mar 2023 09:21:51 GMT

@GeeCrick74Probably assuming you previously had Q if not then I believe only HD cards that have a 7, I can't remember 1st or last digit work with Q.

It will do no harm to try.

Re: Old viewing card

Quoman7 — Sun, 12 Mar 2023 09:23:35 GMT

@GeeCrick74 wrote:

I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?

Hi @GeeCrick74 I presume your new kit would be a broadband router, as your SKYQ TV box will be delivered by a SKY engineer who install the box together with a new dish if needed, if you do not recieve a new viewing card the engineer will usually have spares with him.

Re: Old viewing card

bob1234 — Sun, 12 Mar 2023 09:31:23 GMT

@Quoman7 wrote:
@GeeCrick74 wrote:
I have recently rejoined sky after a year somewhere else. I recieved all the new kit within days but whilst waiting for my new viewing card will my old card work ?
Hi @GeeCrick74 I presume your new kit would be a broadband router, as your SKYQ TV box will be delivered by a SKY engineer who install the box together with a new dish if needed, if you do not recieve a new viewing card the engineer will usually have spares with him.

@GeeCrick74 If you only left Sky about a year ago and had Q they often just send out the Q box and assume that you have the viewing card BUT if you changed to freeview etc and used the dish then the Q box will not work and Sky will need to come out and change the LNB in the box back to a Q one. This does not apply if you went to Virgin as they don't use the dish.

Re: Old viewing card

GeeCrick74 — Sun, 12 Mar 2023 09:52:48 GMT

I went to Virgin for a year (big mistake). The original Sky dish stayed up and they just posted me a new Q box and router when I rejoined. I will try the old card and see what happens. 👍

Re: Old viewing card

Laing1 — Sun, 12 Mar 2023 10:53:51 GMT

@GeeCrick74 wrote:

I went to Virgin for a year (big mistake). The original Sky dish stayed up and they just posted me a new Q box and router when I rejoined. I will try the old card and see what happens. 👍

@GeeCrick74 if you had Sky Q prior to moving to Virgin then yes your old card will work

Re: Old viewing card

GeeCrick74 — Sun, 12 Mar 2023 11:32:28 GMT

Can confirm, the old sky viewing card is working fine. 👍😀