topic Re: Error 108 in Sky Q

Error 108

Wes11621 — Thu, 09 Mar 2023 12:57:06 GMT

Sky Q mini box showing Error 108 problems activating Your mini box.

Re: Error 108

Laing1 — Thu, 09 Mar 2023 13:06:22 GMT

@Wes11621 wrote:

Sky Q mini box showing Error 108 problems activating Your mini box.

@Wes11621 is this a new mini box you are trying to connect or one you have had for a while

Re: Error 108

Wes11621 — Thu, 09 Mar 2023 13:12:23 GMT

I've had it for awhile. I have tried some of the remedies that I have seen on here, but they don't help.

Re: Error 108

Laing1 — Thu, 09 Mar 2023 14:18:53 GMT

@Wes11621 wrote:

I've had it for awhile. I have tried some of the remedies that I have seen on here, but they don't help.

@Wes11621 ok have you tried rebooting your router then when that is up and running rebooting your main q box then finally rebooting your mini box

Re: Error 108

Wes11621 — Thu, 09 Mar 2023 15:25:44 GMT

Thanks, but that didn't work either. Looks like the mini box maybe faulty. This problem happened when I done a reset on this mini box.

Re: Error 108

Laing1 — Thu, 09 Mar 2023 15:56:57 GMT

@Wes11621 wrote:

Thanks, but that didn't work either. Looks like the mini box maybe faulty. This problem happened when I done a reset on this mini box.

@Wes11621 I have escalated this to sky

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The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Error 108

Tom-W19 — Thu, 09 Mar 2023 15:59:48 GMT

Thanks for escalating. We've sent an invite to Wes11621.

Re: Error 108

Mr+Flibbles+86 — Sat, 11 Mar 2023 18:24:50 GMT

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Re: Error 108

Wes11621 — Sat, 11 Mar 2023 18:32:32 GMT

Thanks to everyone who helped, this issue is now resolved.

Re: Error 108

Anonymous — Sat, 15 Apr 2023 21:41:01 GMT

Hi. What did you do to resolve this please? Been stuck like this for the last couple of hours... no fixes work, like you did a reset because netflix wasn't loading!