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    <title>topic Unable to change/upgrade package online in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Unable-to-change-upgrade-package-online/m-p/4251843#M567498</link>
    <description>&lt;P&gt;&lt;SPAN&gt;I’ve had a long-standing issue ever since I’ve had SkyTV account - where I cannot view or access any information on changing my Sky TV package online. I have tried this on various web browsers, on the app and on my SkyQ box but, when I click "Upgrade now", "See deals" or "Got Sky? Come on in", I am sent to&amp;nbsp; a "Discover our best deals" page with a link ("See all sports offers") and a "Get started" link about Sky Glass. The Sky Glass link works - but I am not interested in this. The "See all sports offers" simply comes up with a blank, which I can go back from.&lt;BR /&gt;&lt;BR /&gt;I have attached images of the relevant pages.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 114936.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88171i678A6898DF61985A/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 114936.png" alt="Screenshot 2023-03-11 114936.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 114910.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88172i57ED126771763809/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 114910.png" alt="Screenshot 2023-03-11 114910.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 115014.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88170iF2E248408EE1DBE8/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 115014.png" alt="Screenshot 2023-03-11 115014.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Sat, 11 Mar 2023 11:52:06 GMT</pubDate>
    <dc:creator>Danny717</dc:creator>
    <dc:date>2023-03-11T11:52:06Z</dc:date>
    <item>
      <title>Unable to change/upgrade package online</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Unable-to-change-upgrade-package-online/m-p/4251843#M567498</link>
      <description>&lt;P&gt;&lt;SPAN&gt;I’ve had a long-standing issue ever since I’ve had SkyTV account - where I cannot view or access any information on changing my Sky TV package online. I have tried this on various web browsers, on the app and on my SkyQ box but, when I click "Upgrade now", "See deals" or "Got Sky? Come on in", I am sent to&amp;nbsp; a "Discover our best deals" page with a link ("See all sports offers") and a "Get started" link about Sky Glass. The Sky Glass link works - but I am not interested in this. The "See all sports offers" simply comes up with a blank, which I can go back from.&lt;BR /&gt;&lt;BR /&gt;I have attached images of the relevant pages.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 114936.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88171i678A6898DF61985A/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 114936.png" alt="Screenshot 2023-03-11 114936.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 114910.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88172i57ED126771763809/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 114910.png" alt="Screenshot 2023-03-11 114910.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2023-03-11 115014.png" style="width: 200px;"&gt;&lt;img src="https://helpforum.sky.com/t5/image/serverpage/image-id/88170iF2E248408EE1DBE8/image-size/small?v=v2&amp;amp;px=200" role="button" title="Screenshot 2023-03-11 115014.png" alt="Screenshot 2023-03-11 115014.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 11 Mar 2023 11:52:06 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Unable-to-change-upgrade-package-online/m-p/4251843#M567498</guid>
      <dc:creator>Danny717</dc:creator>
      <dc:date>2023-03-11T11:52:06Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to change/upgrade package online</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Unable-to-change-upgrade-package-online/m-p/4721123#M660382</link>
      <description>&lt;P&gt;Did you manage to solve this? &amp;nbsp;I've got exactly the same issue. Thanks&lt;/P&gt;</description>
      <pubDate>Wed, 14 Aug 2024 21:02:45 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Unable-to-change-upgrade-package-online/m-p/4721123#M660382</guid>
      <dc:creator>Richard+Mallett</dc:creator>
      <dc:date>2024-08-14T21:02:45Z</dc:date>
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