https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-remote-controller-not-working/m-p/4251187#M567325 <P>My Sky Q mini box controller is not working. It's not a battery issue</P> Fri, 10 Mar 2023 16:11:06 GMT Bruno2020 2023-03-10T16:11:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-remote-controller-not-working/m-p/4251187#M567325 <P>My Sky Q mini box controller is not working. It's not a battery issue</P> Fri, 10 Mar 2023 16:11:06 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-remote-controller-not-working/m-p/4251187#M567325 Bruno2020 2023-03-10T16:11:06Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-remote-controller-not-working/m-p/4251194#M567327 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3736112">@Bruno2020</a>&nbsp;<BR />If your Sky Q remote is definitely <STRONG>broken/faulty </STRONG>, if you follow this link it should allow you to do some troubleshooting and then send you to a form to request a replacement (this is not available for ROI customers). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It’s sometimes a bit quicker to purchase a new one from a retailer / main supermarket.</P> Fri, 10 Mar 2023 16:17:30 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-remote-controller-not-working/m-p/4251194#M567327 Daniel0210 2023-03-10T16:17:30Z